On my travel theme, a news article this week brought home to me the importance of thoroughly authenticating employees. Are they who they say they are? Do they the qualifications they claim?
The article that caught my attention stated that an allegedly unqualified Qantas mechanical engineer signed off on the safety of more than 1000 flights without having a licence to do so. It is alleged that the "impostor" forged his aircraft maintenance engineer's licence because he had not passed the Civil Aviation Safety Authority exams required.
True? I have no idea, but it reinforces the point that sadly, people are not always who they claim to be. Thorough checking of qualifications and employment background are vital processes and must form a key element of security management.
Do you have these processes?
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